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Our Newsletter



Shipping & Returns

Most larger equipment items are drop shipped directly from the manufacturers by either UPS Ground or FedEx Ground.  Items from stock are shipped by FedEx Ground, FedEx Home Delivery, UPS Ground,  or USPS Priority Mail. WE ARE SHIPPING MOST ORDERS BY FEDEX ON TUESDAY AND FRIDAY.    We try to use the least expensive method.  IF YOU NEED FASTER DELIVERY PLEASE CONTACT US.  WE WILL REFUND OVER CHARGES FOR SHIPPING.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund.  PLEASE NOTIFY US FIRST BEFORE RETURNING.  We will not pay shipping for these returns.  We'll  pay the return shipping costs if the return is a result of our error (you received an incorrect item or an item was improperly packaged and arrived broken).  If you receive a box damaged in transit please bring it to the attention of the delivery company and refuse to accept it.  Equipment warranties are by the manufacturers.  Most motors are covered by the motor manufacturers but are processed through the equipment manufacturer.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, contact us for instructions.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.  THE WEBSITE CURRENTLY DOES NOT PROCESS INTERNATIONAL ORDERS.  PLEASE E-MAIL TO ARRAINGE INTERNATIONAL ORDERS.  WE ACCEPT PAYPAL AND TT TRANSFERS FOR ALL INTERNATIONAL ORDERS.



Please also note that the shipping rates for  items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.  COMBINED ORDERS OFTEN COST LESS TO SHIP THAN THE WEB CALCULATES.  OVER CHARGES ARE REFUNDED QUICKLY.



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